Updated As Of: 01/10/2025

Privacy Statement

At Masterson Installation Services Ltd we take your privacy seriously and will only use your company information to administer your account and to provide the services you have requested from us.

We do not share any information with Third Parties, nor do we publicly display your information.

All information submitted to Masterson Installation Services Ltd is treated in the strictest confidence, all forms and emails are protected behind firewalls internally and also provided by our data support partners. Each of our partners have been audited to ensure that they are in compliance with the GDPR:2022.

Should you have any concerns over the use of your company information then please contact us and we shall happily address the issue with you immediately.

What Information Do We Collect About You?

We only collect information about you when you respond to a survey, fill out a contact form or provide feedback directly through email.

You always have the choice to visit our site anonymously, however we will collect personal identification information from you when voluntarily submitted (name, company, email address, phone number etc). You can always refuse to supply personal identification information, though it may prevent you from engaging with certain areas of the site.

We may collect non-personal identification information about you whenever you interact with our site. This information may include the browser name, the type of computer, and technical information about your means of connection to our site, such as the operating system and the internet service providers utilised, and other similar information.

How Will We Use The Information About You?

We use your personal information submitted through surveys and forms to offer you relevant services and employment offers.

Masterson Installation Services Ltd may also collect and use personal information for the following purposes:

• To improve customer service (information you provide helps us respond to your customer service requests and support needs more efficiently)

• To improve our site (we may use feedback you provide to improve our products and services)

• To track sub-contractor details when a New Sub-Contractor Starter Form is Filled and Sent to our administrative team.

Access To Your Information and Correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please get in touch. We may make a small admin charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our site.

Signed: Steven Masterson

Date: 01/10/2025